📍 8661 Monroe Rd, Charlotte, NC 28212helpdesk@kensmithinc.com | Mon–Fri 8AM–5PM
KEN SMITH INC.
Security Solutions Since 1969
Serving Financial Institutions Since 1969
We Provide Security You Can Trust
Experienced & Reliable — Sales, Installation, and Service of Banking Equipment and Physical Security Systems for Financial Institutions and Businesses.
55+
Years in Business
Licensed
& Insured
Free
Consultation
The KSI Difference
Our customers become family. For over 55 years we've delivered customized security and banking equipment solutions to financial institutions.
🛡
Licensed & Insured
Fully licensed and insured for every job — giving financial institutions and businesses the confidence they need when choosing a service partner.
🔧
Full-Service Support
Installation, preventive maintenance, and emergency repair — one company for all your banking and security equipment needs.
📋
Free Consultation
Our experts assess your facility and design a solution tailored to your specific security requirements and insurance needs.
⚡
Responsive Service
When equipment goes down, speed matters. Our certified technicians prioritize urgent calls to get you back up and running fast.
Our Services
From ATMs to alarms, we sell, install, and service the full range of banking and security equipment.
🏢
Banking Equipment
ATMs & Interactive Teller Machines (ITMs)
Cash Recyclers
Currency & Cash Counters
Safes & Depositories
Coin Counters & Sorters
📷
Security Systems
CCTV & Video Surveillance
Alarm Systems
Vault Doors & Safe Rooms
Access Control
Night Depositories
🔨
Maintenance & Repair
Preventive Maintenance Programs
Repair & Service Calls
Parts & Supplies
Equipment Upgrades
Annual Inspections & Compliance
Trusted by Leading Financial Institutions & Businesses
← scroll →
Banking Equipment
Sales, installation, and service of the full spectrum of financial institution equipment — since 1969.
ATMs — Automated Teller Machines
Full-service ATM sales, installation, and first- and second-line maintenance. We work with all major manufacturers including NCR, Diebold Nixdorf, Nautilus Hyosung, and Hantle. Through-the-wall, drive-up, and lobby configurations available.
ITMs — Interactive Teller Machines
ITMs bring the teller experience to remote or after-hours locations. We handle the full project lifecycle — site assessment, procurement, installation, network connectivity, and ongoing preventive maintenance.
Cash Recyclers
Teller cash recyclers streamline vault operations and reduce human error. We install and service recyclers from leading manufacturers, integrated with your core system. Preventive maintenance contracts available.
Currency & Cash Counters
High-speed, bank-grade currency counters with counterfeit detection for branch and back-office operations. We carry and service counters from multiple manufacturers, ensuring accuracy and reliability your team can count on.
Coin Counters & Sorters
Commercial-grade coin counting and sorting equipment for high-volume branch and credit union environments. Sales, installation, and ongoing service to keep your coin operations running without interruption.
Safes & Night Depositories
UL-rated safes and night depositories for branches, vaults, and ATM cash rooms. Class 1–3 vault equipment that meets financial institution insurance requirements. Custom configurations available for any space.
Need service on banking equipment, or want a quote on something new?
Security Systems
Advanced physical security solutions tailored to financial institutions and commercial businesses.
CCTV & Video Surveillance
High-definition camera systems with remote monitoring, recording, and playback capabilities. We design, install, and service CCTV systems that meet financial institution regulatory requirements — from single branches to multi-location enterprise deployments.
Alarm Systems
Commercial intrusion alarm systems designed for financial institutions, with central station monitoring integration. We install, program, and service alarm systems that satisfy your insurance carrier's requirements and local regulatory standards.
Vault Doors & Vault Rooms
UL-rated vault doors and modular vault room construction for financial institutions. Class 1–3 rated equipment that satisfies insurance and regulatory requirements. Complete buildouts including door installation, re-locking devices, and time locks.
Access Control
Keycard, keypad, and biometric access control systems for vault rooms, server rooms, ATM areas, and facility entry points. Integrated solutions that log access events and restrict entry to authorized personnel only.
Night Depositories
Through-the-wall and lobby night depositories for secure after-hours cash handling. Stainless steel units with UL-rated drop safes, available in single and multiple unit configurations to match your deposit volume.
Security Consultation
Our certified consultants perform on-site assessments, review your current systems, and provide a written security plan — covering physical vulnerabilities, equipment upgrades, and regulatory compliance requirements. Free initial consultation available.
Ready to secure your facility? Start with a free consultation.
Our Services
Comprehensive maintenance, repair, and installation services — keeping your equipment running since 1969.
55+ Years of Service Excellence
Ken Smith Inc. has been serving financial institutions and businesses since 1969. When you work with KSI, our customers become family — responsive service, fair pricing, and technicians who know your equipment inside and out.
Preventive Maintenance Programs
Scheduled PM contracts for ATMs, ITMs, cash recyclers, currency counters, alarm systems, and CCTV. Regular maintenance dramatically reduces downtime and extends equipment life. Custom schedules based on your transaction volume and equipment type.
Repair & Service Calls
When equipment fails, our certified technicians respond promptly to get you back up and running. Call (704) 536-1300 during business hours (Mon–Fri, 8AM–5PM) to schedule an urgent or same-day service call.
Equipment Installation
Full-service installation for all equipment we sell — including site preparation, mounting, networking, software configuration, and staff orientation. Turnkey projects completed on schedule with minimal disruption to your operations.
Parts & Supplies
We stock and source genuine OEM parts for the equipment brands we service. Fast parts turnaround means shorter downtime windows. Extended parts warranties available on most repairs.
Equipment Upgrades & Retrofits
Older ATMs, recyclers, and security systems can often be upgraded rather than replaced — saving significant capital expense. We assess your current equipment and recommend cost-effective upgrade paths that extend useful life.
Annual Inspections & Compliance
Annual inspection reports for insurance carriers, regulators, and internal audit requirements. UL-approved documentation for vault and safe installations. Alarm system compliance testing and certification.
Have a service need or want to set up a maintenance agreement?
Service Request
Submit a service request for equipment repair, maintenance, or urgent issues. Our team responds promptly.
📞 For Urgent Issues — Call Us Directly: (704) 536-1300
Our service coordinators are available Monday–Friday, 8AM–5PM. Use this form for service requests and scheduled maintenance — we'll follow up promptly to confirm your appointment.
Submit a Service Request
Fill out the form below and a KSI service coordinator will contact you to confirm and schedule your service call.
✅ Service Request Received!
A KSI service coordinator will contact you promptly during normal business hours (Mon–Fri, 8AM–5PM).
For urgent matters, call us at (704) 536-1300.
Get a Free Quote
Tell us about your project and we'll prepare a customized quote for your security and banking equipment needs.
Request a Quote
Complete the form below and a KSI sales representative will reach out to discuss your needs and prepare a detailed, no-obligation quote.
✅ Quote Request Received!
A KSI sales representative will contact you within 1 business day to discuss your project and prepare your quote.
Thank you for considering Ken Smith Inc.
About Ken Smith Inc.
Southeastern security and banking equipment experts since 1969 — where customers become family.
55+ Years of Trusted Service
Ken Smith Inc. has been protecting financial institutions and businesses across North Carolina, South Carolina, Virginia, Georgia, and beyond since 1969. What started as a focused service company has grown into one of the most trusted names in banking equipment and physical security — without ever losing the personal touch that defines who we are.
We work primarily with banks, credit unions, and financial institutions — providing the equipment, installation, and ongoing service that keeps their operations secure and their customers confident. Our reach extends to any business that demands the same level of security reliability that financial institutions require.
We install and service UL-rated vault and safe equipment, ensuring every installation meets the standards that financial institution insurance carriers require. Our Class 1–3 vault solutions are built to satisfy those requirements across the region.
UL-Rated Equipment
Class 1–3 Vaults
Est. 1969
Licensed & Insured
55+
Years in Business
Free
Consultation
Licensed
& Insured
How We Work
1 — Assess
Every engagement starts with a thorough assessment of your facility, existing equipment, and security requirements — including insurance and regulatory compliance needs specific to your institution type.
2 — Design
We design a custom solution — not a catalog package. The right equipment, right-sized for your operation, from manufacturers we know and trust. No over-speccing, no shortcuts.
3 — Install
Our certified technicians handle every aspect — site preparation, mounting, networking, software configuration, and staff orientation. Turnkey projects with minimal disruption to your operations.
4 — Support
The relationship doesn't end at installation. Preventive maintenance programs, 24/7 emergency response, and ongoing upgrades keep your equipment at peak performance for years to come.
Call us or request a free consultation — our team is happy to walk through your specific situation.
⭐⭐⭐⭐⭐
Happy With Our Service?
Your review helps other businesses and financial institutions find a security partner they can trust. It takes less than a minute and means everything to our team.
